AUP
Acceptable User Policy
Acceptable Use Policy
Acceptable Use Policy Contents Contents ........................................................................................................................................................................................................1 1. Introduction.............................................................................................................................................................................................2 2. Illegal Use .................................................................................................................................................................................................2 3. System and Network Security.......................................................................................................................................................2 4. World Wide Web Usage..................................................................................................................................................................2 5. Email Use..................................................................................................................................................................................................3 6. Usenet News Usage............................................................................................................................................................................3 7. Reports Of Abuse ................................................................................................................................................................................3 Page 2 3/3/2006 ICM Computer Group PLC Use Acceptance Policy V1.1. 1. Introduction All Clients who utilise the ICM Computer Group network or any of its services are bound to comply with this Acceptable User Policy (AUP). ICM Computer Group reserves the right to change this policy according to changes in law, ICM Computer Group policy or Internet standards from time to time. Should changes be made they will be posted on the ICM Computer Group web site, at the following url: www.icm-computer.co.uk/AUPv1.1.pdf. Clients are advised that they must actively consult this page regularly to ensure that they are fully aware of any changes. 2. Illegal Use The ICM Computer Group Network and Services must only be used with lawful intention. This means that Clients must not send or receive any material that would be considered offensive, abusive, indecent, obscene, pornographic, fraudulent, libellous, defamatory, menacing, criminal or likely to cause stress or annoyance. 3. System and Network Security ICM Computer Group cannot be held responsible for the content distributed through its Network or services. Any violations of this policy by the Client or any third party will be investigated thoroughly by ICM Computer Group working in conjunction with relevant authorities bodies. Violations to systems and the Network include, but are not limited to, any of the following, and may result in criminal action: . Unauthorised access to or use of networks, systems or data will not be tolerated. This includes the attempt to probe, scan or test such systems for vulnerability or monitoring purposes, without authorised permission from the owners of such network, systems or data or the processing or publication of personal data without authority to do so. . Any malicious interference to Clients service, and networks, including but not limited to the following, spamming, flooding or overloading the System and broadcast attacks. Clients receiving an ISDN or dial up service from ICM Computer Group may not run servers, such as HTTP, FTP/MAIL, IRC or GAME servers. . The storing of programs that may compromise the security integrity of data, systems or the ICM Computer Group Network. 4. World Wide Web Usage Clients are responsible for the content of web pages hosted by ICM Computer Group. ICM Computer Group reserves the right to remove any web page/site from our servers following what we consider to be justified concerns regarding inappropriate material or behaviour in connection with such web page or site. The process for raising concerns is found in section 7 of this policy. Clients must not use the World Wide Web in such a way as to violate this AUP or disrupt the delivery of pages or experiences of other users. Page 3 3/3/2006 ICM Computer Group PLC Use Acceptance Policy V1.1. 5. Email Use The Internet community does not welcome unsolicited email and ICM Computer Group support this stance, and will investigate any complaints based on the rules stated below. . The ICM Computer Group Network must not be used by anyone to send junk email, commonly know as 'SPAM'. This includes unsolicited messages of any kind, whether commercial advertisements or informational. Chain letters are defined as unsolicited mail and may not be distributed via ICM Computer Group systems. . ICM Computer Group's systems cannot be used to RELAY bulk mailings or unsolicited messages. Clients can request legitimate messages to be sent to recognised addresses of users that have requested the material. This service can be organised through contacting ICM Computer Group Technical Support on 0870 242 4466. . Clients must not use false headers or amend the headers of an email to conceal their identity. Clients must not send email from another users address, unless said user has granted them permission. . It is the Clients responsibility to keep a store or retain email messages as they see fit. The size of ICM Computer Group email storage capability is not unlimited and therefore Clients must not use ICM Computer Group email servers for permanent storage. ICM Computer Group Technical Support can advise you on how to configure your email client to store your messages locally. Please contact ICM Computer Group Technical Support on 0870 242 4466 for assistance. . ICM Computer Group restricts Clients to 35MB per email account, which allows ample storage for normal usage. 6. Usenet News Usage ICM Clients can access many Usenet discussion groups. ICM do not monitor content or access to Usenet newsgroups and are therefore not responsible for the content of any postings. Clients using Usenet are advised to comply with the written charter/FAQ or the newsgroup they are posting to. If a newsgroup does not have a written charter/FAQ Clients must determine the rules of the newsgroup before posting. Therefore Clients must only post advertisements in newsgroups that permit them. Convention states that most Usenet newsgroups will have prohibited types of postings such as chain letters, personal advertisements, job listings/offers or binary files. Again Clients are advised to refer to and must keep themselves updated in respect of the written charter/FAQ's of the site for guidance on what is permitted to post. Clients must not alter headers of posts to Usenet newsgroups, to conceal their email address or prevent replies to posts submitted, other than adding a clause or character a to the email address/domain name to avoid programs that farm email addresses from Usenet posts. 7. Reports Of Abuse ICM has a procedure to handle any concerns that Clients may have regarding material that is stored or accessed through our systems. Therefore we request Clients who have such concerns to raise the issue formally by emailing abuse@netserv.net. This method must be adopted to ensure that we can pursue matters promptly and officially. Page 4 3/3/2006 ICM Computer Group PLC Use Acceptance Policy V1.1.